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Comprehensive Support & Education

Welcome to the URINCareâ„¢ Resource Center. This hub is designed to provide veterans, caregivers, and healthcare providers with the essential knowledge and tools needed for effective bladder management.

Access comprehensive documentation and step-by-step guides for the URINCAREâ„¢ bladder management systems. Our manuals provide detailed instructions on setup, maintenance, and clinical protocols to ensure optimal performance and patient comfort.

URINCare User Manual

In-depth, step-by-step instructions for daily maintenance and system setup.

User Guides & Manuals

Sizing Guides

Use the included sizing reference guides to determine the best fit for your URINCare CUPâ„¢ or URINCare FLOâ„¢ System. Proper sizing helps ensure maximum comfort, security, and performance.

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URINCare Quick Start GUIDES

Simplified Quick Start Guides designed to help Veterans and caregivers quickly set up and confidently begin using the URINCareâ„¢ System.

CLINICAL HUB

Evidence-Based Bladder Management

Explore our library of clinical research and technical white papers designed for healthcare professionals. URINCareâ„¢ is backed by peer-reviewed studies demonstrating significant improvements in skin integrity and a reduction in moisture-associated complications. Stay informed with the latest data on non-invasive bladder management systems and their role in improving long-term outcomes for veterans with SCI, ALS, and MS.

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A Mission of Care for Veterans

We understand the unique needs of our veterans. URINCareâ„¢ is dedicated to restoring dignity and independence through non-invasive technology, ensuring those who served receive the specialized support they deserve.

URINCare FOR MEN FAQ'S

Is the URINCareâ„¢ System covered by Medicare or private insurance?

Currently, the URINCareâ„¢ Bladder Management System and its sustainment supplies are not covered or reimbursed by Medicare, Medicaid, or many private insurance providers. We recommend contacting your insurance carrier directly to verify current coverage options.

 

What is the URINCareâ„¢ Bladder Management System?

The URINCareâ„¢ Bladder Management System is an innovative, non-invasive solution designed to help men manage urinary incontinence comfortably and discreetly. Utilizing patented sensor-driven technology, the system actively removes urine from the body and away from the skin, helping keep users dry and comfortable.

 

Omni Medical Systems offers three solutions to meet individual patient needs:

URINCare CUPâ„¢ System

  • No adhesives required

  • Minimal skin contact

  • Comfortable and reusable design

URINCare FLOâ„¢ System

  • Hydrocolloid adhesive external catheter

  • Designed for active lifestyles and overnight use

  • Uses skin-friendly adhesive commonly found in advanced wound care products

 

Where does the urine go?

The URINCareâ„¢ Control Unit uses patented sensor technology to detect urine and automatically activate the pump. Urine is gently pulled away from the body through medical-grade tubing and transferred into a collection bag, helping keep the user dry and comfortable.

 

What collection bag options are available?

URINCareâ„¢ offers four collection bag options:

600mL Leg Bag

  • Dual-chamber design reduces bulk

  • Lightweight and discreet

1000mL Leg Bag

  • Dual-chamber design

  • Ideal for extended wear

1000mL Waist Bag

  • Worn comfortably around the waist

  • Conceals easily under clothing

2000mL Bedside Bag

  • Designed for nighttime use

  • Ideal for non-ambulatory users

  • Can hang from a bed, wheelchair, or bedside stand

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Can I use the URINCareâ„¢ System without assistance?

Yes. The URINCareâ„¢ System was designed for simplicity and ease of use, allowing most users to operate the system independently. Detailed instructions and training materials are available on our "How to Use" page.

 

How do I know which URINCareâ„¢ System is right for me?

We recommend consulting your VA healthcare provider before selecting a system.

General recommendations include:

  • URINCare CUPâ„¢ System

Ideal for individuals with adhesive sensitivities or skin irritation concerns.

  • URINCare FLOâ„¢ System

Recommended for active users, side sleepers, and those comfortable using hydrocolloid adhesives.

 

Our Customer Service Team is also available to help determine the best solution for your needs.

Call: 802-497-2253 or email customercare@urincare.com

 

How do I know if the system will fit me?

Patients with a penis length less than 1.5 inches or a retracted/buried penis are generally not candidates for the URINCareâ„¢ System.

 

URINCare CUPâ„¢

  • Designed to fit approximately 80% of the male population

  • Sizing is based primarily on waist size for the custom undergarment

URINCare FLOâ„¢

  • Available in five sizes based on penile girth

  • Sizing guides are available through Customer Service and at www.urincare.com

 

Can I use the URINCareâ„¢ System during the day and at night?

Yes. URINCareâ„¢ Systems are designed for both daytime and nighttime use by ambulatory and non-ambulatory users who meet the system requirements.

 

Is the URINCareâ„¢ System quiet?

Yes. The URINCareâ„¢ Control Unit operates quietly and is designed not to interfere with normal conversations or disrupt sleep.

 

Can I use the system while the battery is charging?

The URINCareâ„¢ Starter Kit includes two rechargeable lithium-polymer batteries. While one battery powers the system, the second battery can be charging, ensuring continuous use without interruption.

 

How are the batteries charged?

The included battery charger plugs into a standard wall outlet. A fully depleted battery typically requires approximately 2.5 hours to reach a full charge.

 

How long does a battery charge last?

Battery life varies based on urinary output and frequency. Under normal operating conditions, a fully charged battery typically provides at least 8 hours of use.

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How large is the URINCareâ„¢ Control Unit?

The compact control unit measures approximately:

  • Length: 5 inches

  • Width: 1.2 inches

  • Height: 1 inch

  • Weight: Approximately 1 ounce

Its lightweight design allows it to be worn discreetly under clothing.

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How is the URINCare CUPâ„¢ held in place without adhesives?

The URINCare CUPâ„¢ uses a specially designed adjustable undergarment that securely positions the cup against the body while maintaining comfort. Multiple sizes are available to ensure a proper fit.

 

How often should consumable components be replaced?

Replacement Schedule

URINCare CUPâ„¢

  • Replace every 30 days

Collection Bags

  • Replace every 30 days

URINCare FLOâ„¢

  • Wear for up to 48 hours before replacement

Sensor Hose Assemblies

  • Replace every 30 days

Undergarments

  • Reusable and machine washable

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Does the URINCareâ„¢ System contain latex?

No. All URINCareâ„¢ System components are latex-free.

 

How often should I clean the URINCareâ„¢ System?

We recommend cleaning reusable components every 24 hours. The cleaning process is simple and helps maintain optimal system performance and hygiene. For detailed instructions, visit our Cleaning & Maintenance section.

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Is there a URINCareâ„¢ System available for women?

Not yet.

While the current URINCareâ„¢ Bladder Management Systems are designed for men, Omni Medical Systems recognizes the significant need for effective female urinary incontinence solutions. We are actively developing innovative bladder management technologies for women and look forward to providing updates as they become available.

Please check back regularly for future product announcements.

Clinical Documentation

Veteran Document Hub 

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